Shipping & Delivery

SHIPPING

Denise Larochelle ships orders from Monday-Friday and charges a flat shipping fee of $10.00 USD. Once you have placed your order, please allow 2-3 business days for us to package and process prior to shipment. Once your order has been shipped a tracking number will be emailed to you.

As of right now, Denise Larochelle ships to the United States of America and Canada.

DELIVERY

Please allow 24 hours for your tracking number and shipping label to update. Delivery times are provided based on destination and do not take into account possible delays. Delivery times vary based on geographical location. Estimated delivery takes 5-6 business days for all USA orders, and 5-9 business days for all Canadian orders.

TAXES & DUTIES

Orders that are designated for shipment to certain countries may be subject to local taxes, customs, duties, and fees levied by the destination country [“Import Fees”]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. Regulations for import duties and taxes vary by country and we are unable to control these costs. 

MISSING, LOST OR STOLEN PACKAGES

Shipments that have arrived at a processing facility (Canada Post or USPS) and/or shipments that have been marked delivered and are missing, lost, or stolen are the sole responsibility of Canada Post or USPS. Denise Larochelle will not be obligated to handle such issues. For more information please contact ehberwick@gmail.com